Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our delivery prices are based on weight of the item.

Which payment methods are accepted in the Online Shop?

We use PayPal Checkout for online sales, we also accept card payments in store.

How long will delivery take?

As soon as your order leaves our shop it is up to the courier to deliver the item within a timely manor, usually 2-3 days.

How secure is shopping in the Online Shop? Is my data protected?

We use the latest security patches and updates for our store and comply to all GDP Regulations, all data is secured using SSL encryption and no sensetive data is stored on the website.

What exactly happens after ordering?

As soon as your order is placed and we are notified of your order we begin the picking and packing process which can take up to 2 days at which point we will then hand off to the courier and your order will be shipped out to you.

Do I receive an invoice for my order?

Yes, an invoice will be generated and emailed to you with a breakdown of cost, VAT and postage costs.

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